Singapore has recently launched a collaborative master plan dubbed eGov2015 which aims to connect government agencies to its citizens using a variety of social media and crowdsourcing platforms. The ultimate goal is for Singapore to end up with “a Collaborative Government that Co-creates and Connects with [the] People.” The plan will serve as a five-year guideline for the implementation of new Information and Communication Technology (ICT) programs among all government agencies.
eGov2015 focuses on three strategies in attempting to achieve the e-government vision: co-creating for greater value, connecting for active participation, and catalyzing a whole-of-government transformation.
The government will take advantage of a variety of technologies in order to improve the delivery of services to the public. eGov2015 also makes allowances for co-creation between the public and private sectors. The plan kicks off with the launch of a new website and mobile app. Data.gov.sg is aimed at providing easy access to government data from more than 50 agencies. The mobile app, mGov@SG, allows users to easily search for, and use, government services.
The government also plans to use other social media and crowdsourcing platforms in order to leverage the wisdom of its citizens. In an effort to increase participation, the government will send out alerts on its actions through various mobile applications and social media platforms. Several government agencies have already launched their own social media platforms in order to educate the public on their ongoing projects.
Singapore will also focus on building a state of the art digital infrastructure that will easily allow cross agency collaboration. A key aspect of this initiative is a private cloud that can provide shared services in a secure environment.