Interpretative services combined with crowdsourcing have seen some beneficial results, especially translation services through collaborative platforms such as Lingotek. It is logical therefore that the provision of audio transcription services should evolve into a crowdsourced service using microtasking, and thanks to Speechpad, an online transcription service, this is becoming a reality.
Many individuals and organisations use transcription services provided by trained individuals who are adept at typing and well versed in every intricate aspect of word processing. These aspects might include, spacing and layout, producing tables, tabulation, inserting images and other external objects. The client dictates their required document with instructions into a recording which is then sent to a service provider. The provider then produces a perfect letter, report or transcription of minutes, with the required layout and no typing errors. Where Speechpad differs from typical providers is in the use of internet and smartphone technologies.
Speechpad offers a cost effective comprehensive transcription service and for its customers a variety of ways to submit instructions for transcription. These include:
- Uploading audio files of recorded dictation or a link to audio or even video files.
- Dictating instructions in a telephone note (speaking instructions via telephone).
- Recording conference calls/telephone interviews with real time transcriptions
- The audio transcription app for iPhone, iPad, and Blackberry devices record person to person meetings with real time transcriptions.
So how can such an established service benefit by incorporating crowdsourcing into its audio transcription services? Speechpad benefits from microtasking, a type of crowdsourcing in which a crowd of suitably knowledgeable and qualified digital workers are given tasks to perform. Such tasks should fall within the crowd’s expertise so in the case of Speechpad, audio and video transcriptions could be assigned to a crowd of fast typists qualified in the use of word processors or text editors.
Microtasking offers Speechpad, through a suitable platform, to recruit a community of skilled transcribers from across the globe, even countries within the developing world. With a large community of workers at their fingertips, at a potential cost of pennies, Speechpad can provide quick, real time and virtually error free audio transcription services whilst keeping prices attractive in a highly competitive market.